Last updated: April 10, 2026
PitoReel ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (pitoreel.com), mobile applications, and related services (collectively, the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described herein.
| Category | Examples |
|---|---|
| Account Information | Name, email address, password, profile name |
| Payment Information | Credit/debit card details (processed by Stripe; we do not store full card numbers) |
| Profile Information | Display name, avatar, bio, social media links |
| Creator Information | Username, application details, uploaded content, stream data |
| Communications | Messages to support, feedback, survey responses |
| Category | Examples |
|---|---|
| Device Information | Device type, operating system, browser type, screen resolution |
| Usage Data | Pages viewed, content watched, watch history, search queries, features used |
| Log Data | IP address, access times, referring URLs, error logs |
| Location Data | Approximate location derived from IP address (we do not collect precise GPS location) |
We use the information we collect for the following purposes:
We do not sell your personal information to third parties. We may share your information in the following circumstances:
| Recipient | Purpose |
|---|---|
| Stripe | Payment processing and subscription management |
| Amazon Web Services (AWS) | Cloud hosting, content delivery, storage, and email services |
| Sentry | Error monitoring and application performance |
| Service Providers | Third parties who assist in operating the Service (subject to confidentiality agreements) |
| Legal Requirements | When required by law, subpoena, court order, or to protect our rights, safety, or property |
| Business Transfers | In connection with a merger, acquisition, reorganization, or sale of assets |
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
PitoReel uses browser local storage (not traditional cookies) to maintain your login session, store preferences, and remember your viewing history. We do not use third-party advertising cookies or tracking pixels.
Specifically, we store:
You can clear local storage at any time through your browser settings. Doing so will sign you out and reset your preferences.
We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:
After the retention period, data is securely deleted or anonymized.
We implement industry-standard security measures to protect your information, including:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
PitoReel is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
Where required, we implement appropriate safeguards for international data transfers, including standard contractual clauses.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at support@pitoreel.com. We will respond to your request within 30 days (or as required by applicable law).
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
To submit a request, email privacy@pitoreel.com or support@pitoreel.com. We may need to verify your identity before processing your request.
Categories of personal information collected in the preceding 12 months:
| Category (per CCPA) | Collected |
|---|---|
| Identifiers (name, email, IP address) | Yes |
| Payment information | Yes (via Stripe) |
| Internet or network activity (browsing, watch history) | Yes |
| Geolocation data (approximate, from IP) | Yes |
| Audio, electronic, or visual information (uploaded content) | Yes (creators only) |
| Professional or employment information | No |
| Education information | No |
| Biometric information | No |
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
To exercise these rights, contact privacy@pitoreel.com.
PitoReel is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@pitoreel.com.
For users between 13 and 18, parental consent and supervision is required as outlined in our Terms of Service.
Some browsers transmit "Do Not Track" (DNT) signals. PitoReel does not currently use third-party tracking cookies or advertising networks, so DNT signals do not change our data collection practices. We do not track users across third-party websites.
In the event of a data breach that compromises your personal information, we will:
The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through PitoReel.
Key third-party services we use:
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:
Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: